1. Who we are
We value your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
Our services include consultancy for nationality/citizenship, travel bookings, and document assistance in Portugal, the Middle East, and India.
2. Information We Collect
a. Personal Information
- Full Name
- Date of Birth
- Nationality
- Passport and ID details
- Contact information (email, phone number, address)
b. Travel & Document Details
- Travel history and itinerary
- Visa application data
- Legal documents (birth/marriage certificates, etc.)
c. Payment Information
Transaction records (we do not store card details)
Billing address
3. How We Use Your Information
-> To process and manage nationality/citizenship applications
- To provide document support services
- To make travel bookings and visa applications
- To communicate service updates, confirmations, and alerts
- To comply with legal and regulatory obligations
4. Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
5. Data Retention
We retain your personal data only for as long as necessary to provide our services or as required by law.
6. Who we share your data with
- With government bodies (e.g. embassies, consulates) for application processing
- With verified third-party service providers (e.g. travel agents, courier services)
- With legal authorities, only if required by law
7. How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
8. What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
- Access, correct, or delete your personal data
- Withdraw consent at any time (this may impact the services we can provide)
- Lodge a complaint with a data protection authority
9. Data Security
We implement industry-standard security measures to protect your data
We limit access to personal data to authorized personnel only
10. Updates to This Policy
- We may update this policy periodically.
- Updated versions will be posted on our website with the “Effective Date.”
11. Contact Us
If you have any questions or concerns, contact us.